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Online Payments

Connect a Stripe account

Create or sign in to a Stripe account, authorize Origin, and finish verification so members can pay.

Last updated 1 day ago

Open Settings, then Online Payments. The section is Member payment gateway. This connection collects membership dues, registration fees, and other member charges. The organization’s own Origin subscription is billed on a separate Stripe account.

A shorter overview of the gateway choices is in Set up online payments.

Before you connect

Select Stripe — Recommended by Origin. That choice saves immediately. The option lists the card fee 2.9% + 30¢ per card charge.

Use the Stripe account that should receive the organization’s payouts. Origin does not create that account until you continue into Stripe.

Authorize Stripe

  1. Select Connect Stripe account. Origin confirms Redirecting to Stripe… and opens Stripe.

  2. Sign in to Stripe. If the organization does not have a Stripe account yet, create one on that Stripe page.

  3. Authorize Origin to accept payments for this registry.

  4. Stripe sends you back to Origin.

If you decline or the authorization fails, Origin shows Stripe authorization did not complete. Try connecting again. Select Connect Stripe account and authorize again.

When the account can already accept charges, Origin shows Stripe account connected. Finish any remaining setup steps below.

When charges are not ready yet, Origin opens Stripe’s setup before you land back on Online Payments. That setup is where Stripe collects the business, identity, and bank details it still needs. Leaving it early shows Stripe setup was interrupted. Use Complete Stripe setup to continue.

Finish Stripe’s requirements

Back on Online Payments, the Stripe option shows a badge until the account is ready.

Badge

What to do

Setup incomplete

Select Complete Stripe setup. Origin opens Stripe again.

Action required

Open Stripe requirements and provide what Stripe lists.

Pending verification

Stripe is reviewing the account. Select Refresh status later.

Active

Members can pay online. The same Active badge appears at the top of the page.

Complete Stripe setup confirms Redirecting to Stripe… When you return, Origin shows Stripe setup updated. Refresh status if payments are not active yet.

Stripe requirements names each missing item and marks it:

Mark

Meaning

Past due

Stripe is blocking progress until this is provided.

Needed now

Provide this before charges can start.

Verifying

Stripe has the item and is checking it.

Needed later

Stripe will ask for this, and charges can still proceed.

Stripe asks only for what that account is missing. The names Origin uses include:

  • Business name, Business category, Business website, Product description, and Support phone

  • Legal first name, Legal last name, Date of birth, Home address, Phone number, and Email address

  • Government ID or SSN, SSN (last 4 digits), and Photo ID upload

  • For a company: Company name, Company tax ID, Company address, Company owners, Company directors, and Company executives

  • Bank account or Bank account for payouts

  • Accept Stripe terms of service

Active means members can pay. Payouts to the bank account start after Stripe has that bank account and finishes its review. A missing bank account stays on the requirements list.

Connected Stripe account shows the Account name, Account type, and Email Stripe has on file. Account type is Individual, Business, Nonprofit, or Government entity.

Use the connected account

After the account is linked, Online Payments includes Stripe tools:

Tab

What it is for

Payouts

Review payout history and manage transfers to your bank account.

Payments

View member payments, issue refunds, and respond to disputes.

Documents

Download tax invoices and year-end tax forms from Stripe.

Stripe Account

Update business details, payout settings, and other Stripe account information.

On Stripe Account, Open Stripe Dashboard opens Stripe in a new tab when the account is managed there. Origin confirms Opening Stripe Dashboard…

Refresh status checks Stripe again and confirms Stripe connection status updated.

Member payment preferences

These appear after a Stripe account is connected. Card numbers stay with Stripe. Origin keeps only a token. Turning a switch on confirms Member payment preferences updated.

  • Remember credit cards saves a payment method after a successful checkout.

  • Allow staff card-on-file charges lets an administrator charge that saved card when approving a registration or transfer.

Disconnect

Disconnect removes the Stripe account from this organization and confirms Member payment gateway disconnected. Member payments return to manual recording. Connect again with Connect Stripe account when you are ready to accept cards.